Inclusion Support Line

Our Inclusion Support Line is here to provide guidance, understanding, and a safe space for families and individuals navigating disability and mental health challenges. Whether you're feeling overwhelmed or just need someone to talk to, we’re here for you.

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About Us

What is it?

  • Expert Guidance: Get advice from experienced inclusion coaches on how to approach inclusion challenges.

  • Practical Steps: Learn actionable steps to advocate for change in education, healthcare, and community settings.

  • Empowerment: We empower individuals and organisations to take meaningful action toward building inclusive communities.

Who can call?

  • Parents and caregivers facing inclusion challenges.

  • Educators, medical professionals, and community members who want to promote inclusivity.

  • Anyone needing guidance on how to advocate for people with disabilities in their community.

How it works

Call the Support Line

Dial [Number] and speak to a trained inclusion coach.

Share Your Concerns

Talk about what's on your mind in a confidential space.

Get Guidance & Support

We’ll help you find clarity, resources, and next steps.

Frequently Asked Questions

  • Our inclusion support line can assist with a variety of school-related issues, including but not limited to:

    • Student with low vision not receiving large print worksheets

    • Families being called to pick up an autistic student early

    • Students with disabilities being excluded from activities like school camps

    • Students with learning disabilities not being included in regular classroom activities

    • Students with developmental delays being restricted to limited school hours

  • Our trained Inclusion Coaches who often have lived experience use a coaching methodology and an empowerment approach to help families. We:

    • Listen to their concerns

    • Build their capacity to self-advocate

    • Explain the rights of students with disabilities

    • Explain school processes and relevant DET policies

    • Help prioritise concerns

    • Explain how to raise a concern

    • Assist in communicating with the school

    • Provide suggestions on what families can ask for

    • Attend meetings at school with the family (assessed on an individual basis)

  • Yes, our Support Line is free for all families and individuals.

  • Absolutely. Your privacy is important to us.

  • We can connect you with Family Navigation or Peer Support Groups.